Business IT Support Gloucestershire.

About us - not us... Us

When we say ‘us’ what we really mean is ‘US’, working together, in partnership with you, with your team, your systems and your suppliers! Working together to put an effective IT strategy in place to enable you to differentiate and innovate using IT within your business as well as keeping those all important ‘lights on’.

Our solutions are designed to meet your current requirements but are agile and adaptable enough to meet a constantly changing business landscape. FIRST SOLUTION makes the complex simple! We have built our service offering around four main categories…

We Manage

Your in-house skill, your business type and your dependence on IT will determine the level of service that you need from us. From the complex to simple, we can provide a full or partial service in areas that include; Managed IT Support, Cyber Security, Cloud Back-up, Connectivity, Disaster Recovery & Business Continuity Planning.

You remain in control of your IT strategy, keeping it in line with your business objectives, and we take care of operations. So when you want to improve ICT performance, upgrade systems, migrate technologies, expand or relocate your business, we can help…

We Secure

With one in ten businesses in the UK suffering from a cyber related crime in the last year businesses of all sizes have to address their cyber security provision. First Solution takes an organised approach to reducing risk, mitigating vulnerabilities and threats to IT infrastructures through sound practices, applied security technology and a continuous improvement framework. We understand that cyber should be a consideration in everything your business does. It’s about people and education and creating a cyber aware culture to prevent accidental or malicious data breaches. With educated users, the systems and processes will protect business assets more efficiently.

We Connect

In the modern connected economy, technology is the key enabler to maximize efficiency and drive productivity by allowing your people to be able to work whenever and wherever they need to be. First Solution, connect your people, your places of work and your business systems to enable mobile, collaborative and flexible working. We provide managed connectivity solutions that are expertly designed so they seamlessly power your business supported by best in class service availability.

We Recover

With a growing dependency on technology to remain operational and competitive in the market, disaster recovery and business continuity planning are now responsibilities that should sit within the boardroom. First Solution can help your business design and implement disaster recovery and business continuity strategies that meet your organisations appetite for risk and recovery objectives. We understand that any business continuity plan is only as effective as the testing. We therefore agree with you a schedule of testing to ensure that if an incident should occur, the plan delivers what is required to enable the business to return to the agreed operational level as quickly as possible.


As a trusted provider of outsourced managed IT services to multiple UK and international organisations we offer a complete range of solutions to meet the needs of your business, your employees and your customers.
Our solutions have been specifically designed to work with or extend your current IT capabilities and ensure that your end users are entirely satisfied with the service they receive.


24/7 Managed IT Support

IT & Cyber Security

Networking & Communications

Cloud Infrastructure

Server & Virtualisation

24/7 Remote Monitoring & Management

IT Strategy definition & execution


Managed SECURIT Framework

IT & Cyber Security

Security policy definition

Training, Education & Awareness

Remote Monitoring & Management

Online Antivirus



Data Centre Services

Cloud Telephony

Networking & Communications

Collaboration & Messaging

Mobility Solutions

24/7 Remote Monitoring & Management


Business Continuity & Disaster Recovery

Online Backups

Managed SECURIT Framework

Cloud Infrastructure


Get In Touch

First Solution Technologies Limited

Montpellier House, Montpellier Drive, Cheltenham, GL50 1TY


Tel: 01242 335549