Managed Security Services

Managed Security Services from First Solution

…helping realise your desired business outcomes.

Minimise the risk of a cyber attack with around the clock monitoring.

Providing monitored and managed protection of your expanding network perimeter around the clock. From common threats to sophisticated targeted cyber attacks, our Managed Security Services combine elite threat intelligence, advanced detection technology, and expert security analyst coverage around the clock to protect your business. Our Security Operations Centre (SOC) and Network Operations Centre (NOC) are staffed with over 650 engineers who work around the cloud listening and responding to your business needs. Our Managed Security Services catalogue includes the following:

Proactive Security

Managed Web Security that safeguards users from visiting malicious websites.
Software Management for 40+ Microsoft and 80+ third-party application families, which helps close known exploits in those programs (including in Office 365).
Mail security that stops incoming email threats including malware attachments, phishing, ransomware, and spam.

Detective Security

Of course, prevention plays only one part and when potential threats do crop up, you have to catch them immediately. We have you covered on that front, too, with:

Managed antivirus that gives you rock solid malware protection.
Failed login checks and rules to keep hackers from brute forcing their way into your systems.
Active device discovery to let you catch rogue devices before they cause harm.

Reactive Security

With solid proactive and detective security measures, you’ll shut down most threats, but some will still slip through the cracks. To complete your cyber security strategy, you need the ability to quickly recover systems to a safe state following a successful threat.

Backup and recovery that gets you back up and running quickly after a disaster.
Virtual Server Recovery to help you restore business continuity after an attack on your physical servers and workstations.
Local backup that helps you restore even during an internet service disruption.
A local vault that minimises data loss by allowing you to backup more frequently at LAN speeds while still having cloud based redundancy.
Hybrid cloud recovery that provides on- and off-site data storage.

Our Approach.

At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by Cisco Meraki and the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.

 

Ready to improve your cyber security posture?

Get started with a free and comprehensive cyber security audit. By simplifying your IT infrastructure we reduce complexity and free resources to focus on improving the customer experience.