Managed Backup and Recovery

Managed Backup and Recovery from First Solution

…helping realise your desired business outcomes.

Protect your businesses digital assets with our integrated and fully managed backup and recovery.

Protect your businesses digital assets with a hybrid cloud backup and recovery offering that is integrated directly into our Remote Monitoring & Management (RMM) platform. We can backup and recover files, applications or even entire machines whilst protecting both physical and virtual machines. Give your employees peace of mind and stay confident whilst you relax, safe in the knowledge that you are deploying a fast, simple, and predictable solution. Our platforms backup and disaster recovery features are affordable, with per device pricing for servers and workstations.

Our Capabilities
  • True Delta: We track changes at the block level, allowing for lightweight and rapid backups. This makes it easier to back up more frequently and improve recovery point objectives, thereby minimising data loss during a disaster.
  • Backup Accelerator: Speed up backups containing large files, applications, and databases by automatically tracking changes to files in between backups. This keeps backup windows short and improves overall performance.
  • Automatic updates: Our platform can automatically update a standby virtual server after the completion of each live server backup.
  • Bare metal protection: Our platform can also automatically back up the entire OS boot up environment, system state, applications, and data so you’re prepared for a disaster.
  • Virtual disaster recovery: Similar to bare metal recovery, a physical or virtual server can be restored to a virtual machine. VMware, Hyper-V, Azure, and Amazon virtual machines are supported.
  • Continuous recovery: Be ready for disasters with continuous recovery. When you can’t continuously update a running server, our RMM’s backup and recovery feature automatically updates the standby server via a restore after each backup session of the live server completes.
  • Minimum resource usage: All backups and restores are lightweight, keeping resource drain to a minimum.
    Virtual system support: Our platform natively supports both VMware ESX and Hyper-V platforms.
  • Exchange restore: Restore Exchange environments at a granular file or full database level.
  • Rapid recovery: The backup and disaster recovery feature’s architecture allows us to recover to both physical and virtual servers. The system will automatically choose the fastest recovery source.
  • Data archiving: Extend beyond the standard retention model and help ensure compliance with multiple data archiving policies.
  • Bandwidth throttling: Restrict upload and download bandwidth during a user-defined backup window.
    Standby image backup: Automatically create a local .VHD/X file of your backup selections during each scheduled backup.
Outstanding Security
  • Private encryption key: Our RMM helps ensure that only the private key owner can recover and access data. This prevents any unauthorised access and keeps your business data secure.
  • End-to-end encryption: All backups are encrypted on site, then transferred over secure connections until they reach the cloud. Data only gets decrypted during a recovery at your business’s site.
  • Advanced Encryption Standards (AES): All data is encrypted with AES 128-bit encryption in motion and at rest.
  • Globally distributed data centers: We use multiple SSAE-compliant and ISO-certified data centers located globally.
  • Password protection: Leverage client-side password protection that can restrict changes or limit functions to restores only.
Our Approach.

At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by Cisco Meraki and the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.

Desktop

£18.75/monthly
  • True end to end management of backups
  • Troubleshooting for backup failures
  • Full disaster recovery support
  • NOC assisted disaster recovery testing
  • Tickets for backup related issues that need our attention (e.g. hardware failure)
  • Services to ensure backups run on time & cloud sync is on schedule
  • Services to restart or fix issues if block level verification fails
  • Support available 24×7 via phone or chat
Buy now!

Server

£48.30/monthly
  • True end to end management of backups
  • Troubleshooting for backup failures
  • Full disaster recovery support
  • NOC assisted disaster recovery testing
  • Tickets for backup related issues that need our attention (e.g. hardware failure)
  • Services to ensure backups run on time & cloud sync is on schedule
  • Services to restart or fix issues if block level verification fails
  • Support available 24×7 via phone or chat
Buy now!

Ready to improve your IT operational maturity?

Get started with a free and comprehensive IT security health check and IT spending review. By simplifying your IT infrastructure we reduce complexity and free resources to focus on improving the customer experience.