Network Installation - Case Studies

Select a case study from below to view further details on the project...

Liverpool Science Park

Customer Profile

The Liverpool Science Park Innovation Centre (LSPIC) is in the heart of the city centre, close to both Liverpool John Moores University and the University of Liverpool. Drawing on the wealth of expertise at the Universities, the Innovation Centre is the perfect location for young research based companies in the science, engineering, biotechnology and IT sectors.

Situation

First Solution Technologies Ltd to provide managed network infrastructure for Liverpool Science Park, Innovation Centre. Key requirements are:

  • Flexible solution to suit range of tenants
  • Scalable solution which can grow as the Science Park grows
  • Security and Integrity of service is paramount
  • Managed bandwidth delivery for Internet connection
  • Support of Infrastructure
  • Ongoing management of Science Park LAN
  • SLA's on support and new tenant provisioning
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The Property Centre

Customer Profile

The Property Centre is the leading estate agent in Gloucester and Worcester with 5 branch estate agencies and a further 2 offices offering associated financial services and administrative support.

As the number one selling agent in Gloucester and Worcester and with a commitment to customer service second to none in the industry they have invested in the latest technology to support their business.

Investing in the latest Estate Agency management software has meant that The Property Centre is able to respond to customers more quickly in a fast moving housing market, offering much improved levels of customer service. However, each branch office was operating independently and there was a clear identified need to share more information between branches and Head Office and to really leverage the maximum benefits from the investment in software.

Situation

As their technology partner for over 4 years The Property Centre turned to First Solution Technologies Ltd to implement a secure Virtual Private Network (VPN) to connect up all the branch offices to enable them to work more effectively. Some of the identified benefits were:

  • Access to Property Details from all branches and Head Office
  • Real Time Management Information for all branches
  • Access to Customer Information from any branch
  • Ability to respond to Customers more quickly
  • Improved resilience, system data can be backed up centrally
  • Centralisation of administrative function
  • Considerable cost savings
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