This SMF should be useful for anyone with responsibility for measuring and evaluating the costs and benefits, or more comprehensively,…
Month: December 2017
MOF Policy SMF
The Policy SMF should be useful for anyone with responsibility for IT policy, which means everyone in the IT team.…
MOF Reliability SMF
This SMF should be useful for anyone who wants to understand, set targets, and measure IT service reliability. It explains…
MOF Business IT Alignment SMF
This SMF should be useful for anyone wanting to better align business and IT strategy to ensure that IT services…
The MOF Plan Phase
‘Fail to prepare, prepare to fail’ as the adage goes. You probably have a business plan, you may even have…
What’s your IT IQ™? Meet MOF
Most organisations remain in the dark as to how well their IT function performs. After all, how do you measure…