IT Support Package Pricing

Enterprise

Our most complete package
£72.50per person, per month
  • Desktop RMM
  • Network RMM
  • All Hours Helpdesk
  • Managed Antivirus
  • Managed Web Security
  • Software Management
  • Advanced MDM
Choose Plan

Small Business

Our lowest cost package
£43.50per person, per month
  • Desktop RMM
  • Network RMM
  • After Hours Helpdesk
  • Managed Antivirus
  • Managed Web Security
  • Software Management
  • MDM
Choose Plan
Why First Solution

At First Solution, we believe in cost transparency which is why we clearly display our IT support package pricing on our website. We also believe that less is more and by consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month).

All plans include…

Service...

We manage the complete technology stack so that you can focus on your customers. We provide all our services with a single monthly bill, taking complete responsibility to manage your IT estate.

Security...

Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk with over 650 highly qualified people.

Intelligence...

Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.
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Proactive IT Support

Proactive Services provide direct assistance with planning, rollouts, and rigorous health checks and remediation services.

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Reactive IT Support

24×7 Prioritised resolution support, critical situation escalation management, and rapid on-site support to minimise downtime.

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Remote IT Support

Remote IT Support for businesses of any size.

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Service Delivery Manager

Focused to ensure that our resources align with your unique IT needs through a comprehensive Service Delivery Plan.