Focused to ensure that our resources align with your unique IT needs through a comprehensive Service Delivery Plan.
A dedicated Service Delivery Manager will keep your implementation schedule on track by engaging the right resources to assist with business issues and manage technical support resources and services.
- Dedicated Service Delivery Manager
- Incident and escalation management
- Regular reporting services and trending advice
- Service delivery planning
- Co-management of IT Support, Reactive and Proactive support benefits
As your business evolves, so do your systems, infrastructure, and the skills of your people. Our Proactive IT Support Services provide a wide range of IT support, including IT staff training, health and risk assessments, and best practices. Our support services IT focused approach helps you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way with Proactive IT Support.
Our Proactive Services are available for our clients. Many of our clients environment's are dependent on applications and developers who innovate on the Microsoft platform. We connect you with deep expertise around Microsoft development technologies. Proactive Services are available for on premise, in the cloud or hybrid solutions. Many of our services are optimised to assist your IT team in migration and support in complex transitional environments and solutions.
Why Work With Us
24/7 IT Support
World class Service Desk with 85% of tickets solved on first response.
Strategic IT Partner
IT strategy and roadmap development using industry leading consultancy processes.
ISO 27001 and Cyber Essentials plus certified.
Next generation Cyber Security managed services delivered by our 24/7 Security Operations Centre.
Office 365 and Azure
Experts in driving businesses to the Modern Workplace.
Delivering competitive advantage through the use of technology.