Managed Security Services Provider

Managed Security Services Provider

…helping realise your desired business outcomes

We develop strength in depth, layered security policies to keep your business safe.

At First Solution we combine industry leading cyber security solutions with our fully secure managed services powered by the Microsoft cloud. Combining security and technology into a single platform to help consolidate your businesses people, processes and tools thereby reducing the attack vector of your business. We begin with a free and comprehensive cyber security audit.

Our three step Managed Security Services process is designed to provide maximum protection from cyber threats and provide a quick and efficient response to suspected breaches.

Step One: Connect Data Breach Risk to Business Results.

Whether you’re working for a small business or you’re a corporate IT professional, you have to convince decision makers to invest in security. We believe the best way to do that is to put risk in terms of financial impact.

Our Risk Intelligence scans your network in real time for three kinds of threat – sensitive data, vulnerabilities, and inappropriate access permissions. Then, it puts a financial value on the amount of liability you’re carrying in your systems. By putting risk in financial terms, you put the facts in the hands of the decision makers, building a compelling case for the budget required to employ effective IT security solutions.

Step Two: Execute a Comprehensive Layered Security Strategy

Once you’ve convinced the decision makers, you have to roll out an all encompassing strategy that uses the right tools. The First Solution platform offers the most comprehensive IT security solution on the market today, giving you the best in proactive, detective, and reactive security:

Proactive Security

The best defence is to prevent breaches altogether. First Solution helps you do this with:

Managed Web Security that safeguards users from visiting malicious websites.
Software Management for 40+ Microsoft and 80+ third-party application families, which helps close known exploits in those programs (including in Office 365).
Mail security that stops incoming email threats including malware attachments, phishing, ransomware, and spam.

Detective Security

Of course, prevention plays only one part and when potential threats do crop up, you have to catch them immediately. We have you covered on that front, too, with:

Managed antivirus that gives you rock solid malware protection.
Failed login checks and rules to keep hackers from brute forcing their way into your systems.
Active device discovery to let you catch rogue devices before they cause harm.

Reactive Security

With solid proactive and detective security measures, you’ll shut down most threats, but some will still slip through the cracks. To complete your cyber security strategy, you need the ability to quickly recover systems to a safe state following a successful threat.

Backup and recovery that gets you back up and running quickly after a disaster.
Virtual Server Recovery to help you restore business continuity after an attack on your physical servers and workstations.
Local backup that helps you restore even during an internet service disruption.
A local vault that minimises data loss by allowing you to backup more frequently at LAN speeds while still having cloud based redundancy.
Hybrid cloud recovery that provides on- and off-site data storage.

Step Three: Use Data Driven Insights to Continuously Strengthen Security

Your job doesn’t end when you’ve deployed your layered security features, you have to constantly remain vigilant against emerging threats to ensure you provide the best in IT security services.

First Solution’s platform constantly scans your networks and endpoints for irregularities so you can prevent problems well before they happen. By using machine learning and big data analytics to analyse billions of data points across hundreds of thousands of networks, First Solution gives you datacbacked insights that you can immediately apply to all systems under your management.

Our Approach.

At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.

Ready to improve your cyber security posture?

Get started with a free and comprehensive cyber security audit. By simplifying your IT infrastructure we reduce complexity and free resources to focus on improving the customer experience.


Remote Monitoring

An easy to use Remote Monitoring platform that grows with your business.


Software Management

Fine tune your patch management policies to prevent cyber attacks and optimise system performance.


Help Desk

Our 24/7/365 help desk staffed with over 650 engineers provides world class support.


Remote Access

Performing maintenance and fixing issues whilst you remain at your desk.


Managed Antivirus

Protect against known viruses and catch new, hard to detect malware threats.


Backup and Recovery

Protect your businesses digital assets with our integrated and fully managed backup and recovery.


Managed Web Security

Keeping employees safe and productive whilst they browse the web for work.


Mobile Device Management

Manage and secure smartphones and tablets from a single platform.