Managed Web Security

Managed Web Security from First Solution

…helping realise your desired business outcomes

Keeping employees safe and productive whilst they use the web.

Web threats have increased over the past few years. From phishing sites to drive-by downloads, the dangers have never been greater. To stay safe, you need to make sure you have advanced malware protection in place along with bandwidth monitoring, content filtering, and more. First Solution’s Remote Monitoring & Management (RMM) includes built in web protection that keeps your workforce safe and productive. Our Managed Web Security goes beyond enterprise antivirus software and firewalls by letting you set your own content filtering policies, website blacklists, time and content based browsing policies, and much more. And you can manage everything from a single, easy to use web based console.

Keeping your business safe.
  • Threat protection: Protecting against malware, phishing, adware, botnets, and spam.
  • Bandwidth monitoring: Monitoring daily usage with automated bandwidth checks and alerts.
  • Access controls: Keeping users off sites that could cause a data breach and protect the business from the legal liability that comes with a data breach.
Improve Workforce Productivity
  • Site blacklists: Set and automatically enforce browsing policies that keep users off non-work related sites like gaming or social media.
  • Time based browsing policies: Modify blacklist rules to allow employees to visit non-work sites outside of standard business hours.
  • Reporting: View detailed analytics on internet usage so you can spot irregularities like unusual browsing behaviors and take appropriate action.
Gain Complete Control
  • Easy administration: Our web based console makes it simple to gain control over your users’ web browsing. And it’s easy to use. There are no dedicated servers or proxies to configure.
  • Policies: Use our default web protection policies or create your own custom rules for desktops, laptops, or servers.
  • Customer facing messaging: Create your own message that will appear when an employee reaches a website blocked by your business web protection blacklist.
  • Individual site blocking: Want to block specific sites that don’t fall within our core site categories? The web protection feature lets you add custom URLs to the blacklist.
  • Snooze: Temporarily disable policy enforcement for a given period of time to more easily troubleshoot user issues when needed.
Our Approach:

At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.

Ready to improve your IT operational maturity?

Get started with a free and comprehensive IT security health check and IT spending review. By simplifying your IT infrastructure we reduce complexity and free resources to focus on improving the customer experience.