Mobile Device Management from First Solution
…helping realise your desired business outcomes.
Manage and secure smartphones and tablets from a single platform.
Today’s IT service management solutions need to account for mobile devices and on-the-go employees. This means you need fully secure Mobile Device Management software that lets your employees be more productive by using their preferred devices while still keeping your business IT network safe and secure.
The First Solution Remote Monitoring & Management (RMM) platform includes Mobile Device Management tools that enable us to manage and secure your employees mobile devices. Our Mobile Device Management capabilities are scalable, easy to configure, and easy to manage. We make your businesses device management more efficient and enable you to reduce risk with fast, automated setup and maintenance of your mobile fleet. And by combining Mobile Device Management with the other features in our platform, you have a convenient way to manage multiple types of devices from a single web based console.
- Security: Configure detailed security settings on business owned devices.
- Location tracking: Protect against device theft and keep track of device locations with reports that leverage the devices’ GPS features.
- Ownership details: Keep track of devices registered to individuals and associated handset details.
- Data usage monitoring: Ensure your business doesn’t pay extra data usage fines by having us monitor data usage on your users’ registered devices.
- Remote features: Lock phones, set passwords, or wipe devices without leaving our RMM console. Additionally, you can remotely configure email and Wi-Fi access on your business devices.
- Multiple device types supported: Our Mobile Device Management tools support Apple iOS, Google Android, and Microsoft Windows devices and tablets.
At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.
We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.
Ready to improve your IT operational maturity?
Get started with a free and comprehensive IT security health check and IT spending review. By simplifying your IT infrastructure we reduce complexity and free resources to focus on improving the customer experience.