Enterprise IT Support Package


Our Enterprise IT Support package is our most complete package, starting at £72.50 per person, per month. Including telephone support and remote monitoring.



Enterprise IT Support Package

Our Most Complete Package

£72.50 per person, per month.

  • Desktop RMM
  • Network RMM
  • All Hours Helpdesk
  • Managed Antivirus
  • Managed Web Security
  • Software Management
  • Advanced MDM

At First Solution, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month).

Server Support

Please note the above Enterprise IT Support Package doesn’t include RMM Server Edition. For every server in your business that you wish to include support for, please add a single instance of RMM Server Edition. Please note that RMM Server Edition includes the following:

  • Automation and Scripting
  • Active Discovery
  • Remote Monitoring
  • Reporting
  • Remote Access
  • Data Driven Insights
  • Patch Management

Our unique Remote Monitoring and Management platform provides your business with a comprehensive set of tools to efficiently secure, maintain, and improve your IT operational maturity in a single dashboard.


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