out-of-hours-helpdesk

Help Desk After Hours

£30.00

Category:

Description

Help Desk After Hours

£30.00 per desktop, per month.

Features
  • Unlimited calls
  • After hours coverage (5PM to 9AM)

Our 24/7/365 help desk staffed with over 650 engineers provides world class support. Through chat, email and phone, our Help Desk delivers an unparalleled user experience because our technicians care about your employees as much as you do. Calls are answered in the first minute and 70+% of tickets are immediately resolved. Our Bullseye routing system automatically connects your employees with their core Help Desk team. Your employees will be delighted with a personalised experience, and our technicians will develop a deeper understanding of the challenges and issues your employees face. Consider the following add-on’s:

  • Business hours coverage (8AM to 6PM)
  • 24 Hour coverage

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