IT Operational Maturity Review

8 Comments
  1. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”standardised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”standardised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”basic”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”standardised”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”standardised”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”standardised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}],”currentphase”:[{“phase”:”plan”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”4″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”6″,”ans”:”Never”,”comment”:””},{“phase”:”plan”,”qid”:”7″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”10″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”1″,”ans”:”Never”,”comment”:””},{“phase”:”deliver”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”5″,”ans”:”Never”,”comment”:””},{“phase”:”deliver”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”10″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”1″,”ans”:”Never”,”comment”:””},{“phase”:”operate”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”3″,”ans”:”Never”,”comment”:””},{“phase”:”operate”,”qid”:”4″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”7″,”ans”:”Never”,”comment”:””},{“phase”:”operate”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”10″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”3″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”7″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”10″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”3″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”5″,”ans”:”Never”,”comment”:””},{“phase”:”o365″,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”8″,”ans”:”Never”,”comment”:””},{“phase”:”o365″,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”10″,”ans”:”Never”,”comment”:””}]}

  2. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”standardised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”rationalised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}],”currentphase”:[{“phase”:”plan”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”8″,”ans”:”Never”,”comment”:””},{“phase”:”deliver”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”1″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”3″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”10″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”2″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”8″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”9″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”10″,”ans”:”Sometimes”,”comment”:””}]}

  3. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”dynamic”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”dynamic”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”dynamic”}],”currentphase”:[{“phase”:”plan”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”2″,”ans”:”Never”,”comment”:””},{“phase”:”plan”,”qid”:”3″,”ans”:”Never”,”comment”:””},{“phase”:”plan”,”qid”:”4″,”ans”:”Never”,”comment”:””},{“phase”:”plan”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”1″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”3″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”6″,”ans”:”Never”,”comment”:””},{“phase”:”operate”,”qid”:”7″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”10″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”5″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”10″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”1″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”4″,”ans”:”Never”,”comment”:””},{“phase”:”o365″,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”6″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”9″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”10″,”ans”:”Sometimes”,”comment”:””}]}

  4. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”dynamic”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”rationalised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}]}

  5. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”dynamic”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”dynamic”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}],”currentphase”:[{“phase”:”plan”,”qid”:”1″,”ans”:”Always”,”comment”:””},{“phase”:”plan”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”3″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”4″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”5″,”ans”:”Always”,”comment”:””},{“phase”:”plan”,”qid”:”6″,”ans”:”Always”,”comment”:””},{“phase”:”plan”,”qid”:”7″,”ans”:”Sometimes”,”comment”:””},{“phase”:”plan”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”plan”,”qid”:”9″,”ans”:”Always”,”comment”:””},{“phase”:”plan”,”qid”:”10″,”ans”:”Always”,”comment”:””},{“phase”:”deliver”,”qid”:”1″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”2″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”3″,”ans”:”Always”,”comment”:””},{“phase”:”deliver”,”qid”:”4″,”ans”:”Always”,”comment”:””},{“phase”:”deliver”,”qid”:”5″,”ans”:”Sometimes”,”comment”:””},{“phase”:”deliver”,”qid”:”6″,”ans”:”Never”,”comment”:””},{“phase”:”deliver”,”qid”:”7″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”8″,”ans”:”Never”,”comment”:””},{“phase”:”deliver”,”qid”:”9″,”ans”:”Frequently”,”comment”:””},{“phase”:”deliver”,”qid”:”10″,”ans”:”Sometimes”,”comment”:””},{“phase”:”operate”,”qid”:”1″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”2″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”3″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”4″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”5″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”7″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”operate”,”qid”:”9″,”ans”:”Always”,”comment”:””},{“phase”:”operate”,”qid”:”10″,”ans”:”Always”,”comment”:””},{“phase”:”manage”,”qid”:”1″,”ans”:”Sometimes”,”comment”:””},{“phase”:”manage”,”qid”:”2″,”ans”:”Always”,”comment”:””},{“phase”:”manage”,”qid”:”3″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”4″,”ans”:”Never”,”comment”:””},{“phase”:”manage”,”qid”:”5″,”ans”:”Always”,”comment”:””},{“phase”:”manage”,”qid”:”6″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”7″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”8″,”ans”:”Frequently”,”comment”:””},{“phase”:”manage”,”qid”:”9″,”ans”:”Always”,”comment”:””},{“phase”:”manage”,”qid”:”10″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”1″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”2″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”3″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”4″,”ans”:”Frequently”,”comment”:””},{“phase”:”o365″,”qid”:”5″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”6″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”7″,”ans”:”Always”,”comment”:””},{“phase”:”o365″,”qid”:”8″,”ans”:”Sometimes”,”comment”:””},{“phase”:”o365″,”qid”:”9″,”ans”:”Never”,”comment”:””},{“phase”:”o365″,”qid”:”10″,”ans”:”Always”,”comment”:””}]}

  6. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”dynamic”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”dynamic”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”dynamic”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”rationalised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}]}

  7. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”standardised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”standardised”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”standardised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”standardised”}]}

  8. {“surveyid”:”58850″,”desiredstate”:[{“phase”:”plan”,”subphase”:”Business/IT Alignment”,”selection”:”standardised”},{“phase”:”plan”,”subphase”:”Reliability”,”selection”:”rationalised”},{“phase”:”plan”,”subphase”:”Policy”,”selection”:”dynamic”},{“phase”:”plan”,”subphase”:”Financial Management “,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Envisioning”,”selection”:”rationalised”},{“phase”:”deliver”,”subphase”:”Project Planning”,”selection”:”standardised”},{“phase”:”deliver”,”subphase”:”Build”,”selection”:”dynamic”},{“phase”:”deliver”,”subphase”:”Stabilise”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Operations”,”selection”:”basic”},{“phase”:”deliver”,”subphase”:”Deploy”,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Service Monitoring and Control “,”selection”:”rationalised”},{“phase”:”operate”,”subphase”:”Customer Service”,”selection”:”standardised”},{“phase”:”operate”,”subphase”:”Problem Management”,”selection”:”rationalised”},{“phase”:”manage”,”subphase”:”Governance, Risk and Compliance “,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Change and Configuration”,”selection”:”dynamic”},{“phase”:”manage”,”subphase”:”Team”,”selection”:”standardised”},{“phase”:”o365″,”subphase”:”O365 Services and Processes”,”selection”:”rationalised”}]}

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