How to choose an MSSP
Transforming retail for the digital age. How to reinvent the customer journey and rewrite the business of retail featuring the Infiniti Retail Group. read more
Tag: IT Support
Transforming retail for the digital age
Transforming retail for the digital age. How to reinvent the customer journey and rewrite the business of retail featuring the Infiniti Retail Group. read more
Local Business Helps Community with Digital Skills
Ever since the famous Fighter Squadron 303 fought alongside the RAF in the Battle of Britain, there have been inseparable bonds between Britain and Poland. read more
MOF Team SMF
The Microsoft Operations Framework Team SMF will be useful for anyone who is responsible for ensuring that someone is ultimately accountable for the work required to effectively deliver IT services. read more
MOF Change and Configuration SMF
The Microsoft Operations Framework Change and Configuration Service Management Function should be useful for anyone who wants to understand and gain control over the changes made in IT. read more
MOF GRC SMF
This SMF should be useful to those who make trade off decisions for how IT resources will be used to meet goals and deliver business value and for those needing to manage risk from many sources. read more
MOF Manage Layer
This SMF should be useful to anyone who is tasked with identifying underlying problems to prevent incidents before they occur. Typically, the focus of Problem Management is on complex problems. read more
MOF Problem Management SMF
This SMF should be useful to anyone who is tasked with identifying underlying problems to prevent incidents before they occur. Typically, the focus of Problem Management is on complex problems. read more
MOF Customer Service SMF
This SMF should be useful to anyone who is involved in providing a positive experience for IT service users by meeting their IT needs and addressing complaints and issues. read more
MOF Service Monitoring and Control SMF
This SMF addresses how to ensure effective IT operations, including ensuring that required work is identified, reactive time spent is reduced, disruptions are minimised. read more
MOF Operations SMF
This SMF addresses how to ensure effective IT operations, including ensuring that required work is identified, reactive time spent is reduced, disruptions are minimised. read more
MOF Operate Phase
The Microsoft Operations Framework Operate Phase is useful for anyone with responsibility for operating reliable, efficient, and compelling IT services within a business. read more