It Support

Put simply, we allow you to take IT for granted.

By providing high quality IT Support we give you the freedom to run your business, safe in the knowledge that your IT infrastructure is being proactively managed by a team of professionals.

We can support and manage as much or as little as you like. But, whether supporting users, monitoring network performance or working as your outsourced IT Department, our promise remains the same. We will provide quick response, speedy problem resolution and a friendly professional service.

Our expertise covers many areas and includes the following:

  • Microsoft Small Business Server 2003
  • Microsoft Exchange Server 2003/2007
  • Microsoft Windows Vista
  • Security - firewall, anti-virus and intrusion detection
  • Virtual Private Networks ( VPNs )
  • Remote access
  • Pro-active server and network monitoring
  • Daily backup of servers

All our support and monitoring services can be provided remotely and our online Live Support facility means we can solve approximately 98.6% of problems in this way. Should we need to go on-site, there are Service Level Agreements to cover agreed response times giving you the reassurance that downtime is minimised.

With our flexible approach, we can tailor our IT Support services to suit the needs and demands of your business, your infrastructure and your users.