Transforming retail for the digital age. How to reinvent the customer journey and rewrite the business of retail featuring the…
Year: 2018
Transforming retail for the digital age
Transforming retail for the digital age. How to reinvent the customer journey and rewrite the business of retail featuring the…
Local Business Helps Community with Digital Skills
Ever since the famous Fighter Squadron 303 fought alongside the RAF in the Battle of Britain, there have been inseparable…
MOF Team SMF
The Microsoft Operations Framework Team SMF will be useful for anyone who is responsible for ensuring that someone is ultimately…
MOF Change and Configuration SMF
The Microsoft Operations Framework Change and Configuration Service Management Function should be useful for anyone who wants to understand and…
MOF GRC SMF
This SMF should be useful to those who make trade off decisions for how IT resources will be used to…
MOF Manage Layer
This SMF should be useful to anyone who is tasked with identifying underlying problems to prevent incidents before they occur.…
MOF Problem Management SMF
This SMF should be useful to anyone who is tasked with identifying underlying problems to prevent incidents before they occur.…
MOF Customer Service SMF
This SMF should be useful to anyone who is involved in providing a positive experience for IT service users by…
MOF Service Monitoring and Control SMF
This SMF addresses how to ensure effective IT operations, including ensuring that required work is identified, reactive time spent is…
MOF Operations SMF
This SMF addresses how to ensure effective IT operations, including ensuring that required work is identified, reactive time spent is…
MOF Operate Phase
The Microsoft Operations Framework Operate Phase is useful for anyone with responsibility for operating reliable, efficient, and compelling IT services…